Managing Communication Within Your Organization

General Article

Keeping in touch with your colleagues at the office is very important. After all, you need to ensure that everyone is on the same page. Proper Communication is key between employees so how do we make sure they have the best solution for in-office discussions?

Why You Shouldn’t Use Personal Accounts For Office Communication

Personal instant messaging solutions lack the security features offered in enterprise software solutions. Indeed, as the New York Times points out, Jared and Ivanka Trump, advisors to President Donald Trump, were using their personal account for government communication, which put the sensitive government information at risk. You may not work for a government office, but surely you do not want the information provided in in-office conversation to be easily breach able, therefore, personal messaging services account should not be used for office communication.

Choosing The Right Software For Your Office

A quick glance at Wikipedia shows us that messaging service for business is growing and a lot of companies offer us different solutions, but how do we know which one is the best for our office? Which one will provide the best level of service? Which one provides all the features we need?

Making Your Decision Regarding Communication Software

Now, you might be thinking, how do I choose the right enterprise communication solution for my office? There are a lot of factors to take into consideration when choosing the best solution for your in-office communication needs. Here are some features that you might want to consider when choosing a messaging software.

Technical Support

One of the most important things to consider when choosing a software solution for your business is what happens when something breaks. Making sure you can get the right technical support for your product when a problem arises is very important. A good enterprise software should provide a way to get quick and efficient service when needed.

Video Chat

If some of your employees work remotely, a video chat option would be a great way to make them feel they’re a part of the office. Plus, a lot of enterprise solutions offer a way to video chat with multiple participants at once, making the remote team member feel like they’re right there with the team. However, giving the option to video chat with co-workers might lead to distractions, so you should take all of this into consideration when selecting a software solution that offers this feature.

Integration With Other Software

Some solutions offer seamless integration with popular software like word processors, office suites, mail services or any other enterprise software that your company might be using. Some software supports it natively and some via extensions, that might come at additional cost. You should evaluate if integration of your selected service with other enterprise software is important for your office needs.

Archiving

Having all of the office communication stored in one place might be a good idea if you often find yourself having to dig through multiple files. Using a centralized way to save all of the office messaging might be a big time saver. That’s why archiving is so important.

Taking into consideration all the features noted above (and more if needed by your office) is highly advisable when considering a solution for in-office communication. Ultimately, you do need to ensure that you take the time to consider all of your options. After all, once you start using a given system, you are likely to be stuck with it for the long term.